Refund policy

Returns & Exchanges

• We accept returns on unused and unopened fragrance products only.
• Items must be returned in their original packaging, with all seals intact.
• Return requests must be submitted within 7 days of delivery.
  
  

Non-Returnable Items

• Opened or used fragrances are not eligible for return or refund.
• Any product that has been altered, damaged, or is missing original packaging will not be accepted.
  
  

Refunds

• Once your return is received and inspected, we will notify you of the approval status.
• Approved refunds will be issued to the original form of payment within 5 business days.
  
  

Damaged or Incorrect Items

• If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery.
• We will gladly replace the item or issue a refund as appropriate.
  
  

How to Start a Return
To initiate a return, please contact our customer service team with:

• Your order number
• The item(s) you wish to return
• The reason for the return
• Images of the product